Maintenance support / outsourcing service : Hitachi High-Tech Fielding Corporation

Service in anticipation of customers'.

Because we are working next to the customers, we can realize the difficulties encountered in the field.
For new problems, we try to offer immediate solutions by making use of our know-how and technological power cultivated over many years. Such interactions lead to the successive formation of new services.

Maintenance support / outsourcing service

We have prepared services to carry out every possible task involved in use of instruments such as consulting, network formation, running, maintenance and training for customers. Further, we cover maintenance support under a multi-vendor environment and implementation of applications for customers, so that they can concentrate on their original tasks.

Menu of maintenance Support / Outsourcing Services



Consulting	Consultation and proposal concerning running and maintenance of equipment and systems.



Support for C/S network formation	LAN formation, and installation and setup of LAN products, etc.



Support for application system development	Supprot for development of application systems by utilizing the most advanced technologies such as CTI and Internet EDI.



Image media solution	Formation of video system and of in-house training system using moving pictures, audio and video in combination.



Support for system running	Support for system running including hardware/software maintenance and help desk work.



Multi-vendor support	Maintenance of products including those made by companies other than Hitachi, troubleshooting, vendor dispatch, recovery support, etc.



Maintenance contact	Maintenance for customers as requested by them.



Analysis on request	Analysis for customers as requested by them.



Relocation and transport service	Transport, relocation and setup of equipment and system.



Training	Training on equipment/system handling and maintenance in our company or on site.